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Shipping, payment etc. conditions


For international orders ask shipping and payment conditions from:

Dragrace.fi

Sellukatu 21, 33400  Tampere,
Finland
Tel. +358 45-8911911
info(a)dragrace.fi

Mainly work like this:

Shipping

Typically, your products will ship within 3-14 business days, but we have also products where is much longer delivery time. Also we have unique products wich are not available anymore than this unique one is sold. Costs of shipping will be checked case by case for shipments outside Finland. Shipping cost question to info@dragrace.fi with address and list of products you would like to order.

Payment

Maksukaista (Paybyway Oy, business-id FI24865594) is the payment facilitator of the online shop. The Paybyway Oy is a payment facilitator authorized by the Financial Supervisory Authority of Finland. The payment process is conducted in the online service of the Maksukaista. Paybyway Oy is shown as the payment received in the bank account listing. Paying with Maksukaista is safe. All information is exchanged through secured connections.

The trade happens between the online customer and the online shop. The online shop is responsible for all obligations related to the trade. For purchases paid with a payment card (Debit/Credit: Visa, Visa Electron, MasterCard), the online shop is the marketer of the purchased products and delivers the order to the online shop customer. In such case, Paybyway Oy is the seller and the receiver of the payment, and therefore, is responsible for the obligations related to card payments and card payment reclamations. The Paybyway Oy is shown as the payment receiver in the credit card transaction listing.

Card payments can be performed online safely with the Nets SSL-secured payment form. Our company does not have access to cardholder data, and card information is not stored on our systems. Our online store uses the international Verified by Visa and MasterCard SecureCode authentication services, which verify the identity of the cardholder.

Read more about Maksukaista: http://www.maksukaista.fi

Payment methods

With Maksukaista you can pay your order by an internet banking account, a payment card (credit/debit), an invoice or a partial payment. The following methods of payment are supported: Osuuspankki, Nordea, Danske Bank, Säästöpankki, Aktia, Paikallisosuuspankit, S-Pankki, Handelsbanken, Visa-, Visa Debit-, Visa Electron-, MasterCard- and Debit MasterCard payment cards, Jousto and Everyday.

Jousto: With Jousto invoice and part-payment you can pay in over 4000 online shop in Finland. With Jousto invoice, you get 14 days payment time (invoice fee 4,90 eur). With Jousto part-payment, you get max 12 months payment time (invoice fee 4,90 eur and monthly interest rate 2,42%). More information: www.jousto.com.

Everyday: Everyday credit limit is at least 300 eur. Pay with one transaction by the end of next month (no extra fees) or with monthly payments. Minimum sum per monthly payment is 1/5 of the total sum of the bill. After the due date, 5% monthly interest rate is added. Annualized percentage rate for typical 500 eur credit is 48,52 %. More information: www.everyday.fi.

Contact Maksukaista

Maksukaista, Paybyway Oy (business-id FI24865594)
E-mail: asiakaspalvelu@maksukaista.fi
Telephone: +358 29 300 5050 (workdays 9-16)
Address: Laserkatu 6, 53850 Lappeenranta, Finland
 

Product Returns and Exchanges

We want you to be completely satisfied with the products you purchase from Dragrace.fi Online Store. You can depend on our cooperation and assistance if for some reason you wish to return your purchase. When making a return, insure the item for it's purchase price and pre-pay the shipping charges; if the return is due to a defective item or a packing error made  Dragrace.fi Online Store, we will refund any shipping charges you had to pay to return the item. This does not apply to returns for sizing or style changes.

* NO RETURNS OR EXCHANGES AFTER 14 DAYS. All returned merchandise is subject to quality inspection. We will not accept worn/damaged items for exchange or refund. If items are returned in unacceptable condition, they will be returned at customer’s expense. 
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